To ensure that the delivery of the products you purchased goes as smoothly as possible, our couriers will contact you the day before the goods arrive.
You can schedule your shipment by choosing the option "Agreed with the courier" during the purchase phase in the cart, at a very minimal cost.

We offer this service so that you can arrange with them to choose the most suitable time slot, according to your personal and work needs.

It is necessary that everything flows simply and practically, and precisely for this reason, being able to organize what to do from both sides (customer/couriers) is truly essential.

CeramicStore allows you to Schedule the shipment to meet your needs, because your satisfaction is our priority.

CeramicStore guarantees upon request also a delivery service to the floor, thanks to the couriers we rely on, who will bring the product by hand to the specified floor. If you wish to use this service, after completing the online purchase, just contact our Customer Service by email (info@ceramicstore.eu) and request this type of delivery. Remember to provide the following necessary information: that is, the type of goods to be delivered, the delivery address, the floor, whether there is an elevator and if it is usable, as well as its size. Our staff will make a customized quote for you, based on the quantity and type of products purchased. The delivery to the floor service implies making an appointment with the customer by phone, during which a time slot will be chosen in which the delivery can take place. It is necessary to assess in advance the feasibility for our couriers to be able to deliver the goods by hand, carefully calculating the width of the stairs, the size of the landing, the size of the elevator, and everything needed to ensure a correct and easy transport, avoiding damage to the product. The delivery can be carried out by one or more people, depending on the weight and bulk of the goods. Trust CeramicStore and you will be supported throughout your entire purchase journey!

CeramicStore enjoys an experience of over 30 years, gained in the bathroom furniture sector, which it offers to provide you with the most satisfying shopping experience possible. Our team works professionally to guarantee you the best, not only regarding the quality of the products offered but also concerning the Customer Service provided.

Our strength is being the Specialists of your Bathroom, therefore we will know how to help and guide you in solving problems, always suggesting the solution best suited to your needs. Whatever your issue, we are ready to lend you a hand! Choose the type of support best suited to your needs, one of our collaborators will respond to you as soon as possible. We are always available for any questions, doubts, or requests, accompanying you through all phases of the purchase, but also in the after-sales service.

Do not hesitate to contact us, even just for advice, we will guide you in choosing the products best suited to your needs, while also satisfying your tastes. The consultation provided by CeramicStore is not only supportive from a practical and functional point of view but also from a technical specialist point of view, to allow you to use the purchased items in the best possible way. An expert technician in the sector will listen to the problems you may have encountered, will make a diagnosis based on these, and will identify the reference area in which to search for the solution. We are committed to resolving everything in really short times, shortening physical distances.

We respond from Italy, Monday to Friday, from 9:00 AM to 1:00 PM and from 2:00 PM to 6:00 PM. We never leave you alone, we are here to support you!

CeramicStore has a wide catalog of products all of high quality and always offered at unbeatable prices.
We continuously present discounts and offers to help you and give you the possibility to purchase everything you need for your Bathroom Furniture. We guarantee a truly unbeatable quality-price ratio: we do not want you to have to give up the quality of the product you desire and, at the same time, we want the price to be the most suitable and convenient possible for you. Visit our online store and let yourself be captivated by our items!

CeramicStore wants to protect you in all your purchasing phases and for this reason offers you a Kasko Insurance service, completely free.
Your goods will be protected for the entire shipping journey and at the time of pickup, always accept your products with a reservation for inspection! We will take care of resending everything to you, ensuring it is in excellent condition. It is important to report the damage within 3 days of receiving the goods. The peace of mind and satisfaction of our Customers have always been our priority. Do not hesitate to shop with complete peace of mind on our online store and for any doubts contact our Customer Support, always ready to help you!