Insured Shipping
Shopping on CeramicStore.eu means relying on shipments always insured against accidental damage and loss: from warehouse pickup to delivery, every package is covered. Whether it is sanitaryware, shower trays, enclosures, or mirrors, our professional packaging and insurance coverage work together to protect your order. This way you can choose with total peace of mind, with real-time tracking and fast processing times.
In the rare case that the package arrives damaged, insurance protects you: just sign with "control reservation" if you notice impacts on the packaging, photograph the package, label, and product, and contact us within 24/48 hours indicating the order number. Our customer care immediately opens the claim and coordinates replacement, spare parts shipment, or refund, guiding you step by step with clear updates via e-mail.
We work with selected couriers and custom packaging procedures (corner protectors, bubble wrap, double corrugated, protections for ceramics and glass) to minimize risks; insurance completes the service by intervening when something goes wrong. There are no complex steps: we handle the claim with the carrier, so you do not bear costly procedures or unexpected expenses.
Whether you are a private individual or a professional, in Italy or abroad, you can shop with peace of mind: real stock availability, precise tracking, dedicated assistance before and after purchase. Our priority is to deliver intact products and, if needed, resolve issues quickly. With insured shipments on CeramicStore.eu, safety is not optional: it is an integral part of the shopping experience.
Useful delivery tips: check the number of packages, inspect the integrity of the packaging, and if there are obvious signs, sign with a specific reservation indicating the defect (e.g., "crushed corner package 2/4"). Open the packages within a few hours and keep the packaging and documentation: we will speed up checks and replacements. We are always reachable via e-mail or chat for any doubts.
When choosing bathroom furniture, it's easy to be guided by price. But right there, between two figures that seem close, huge differences often hide: in the quality of materials, in finishes, in the precision of joints, in the care of details that you will use every day without thinking about it.
Quality means denser and better-glazed ceramics (that don't yellow and clean in a flash), brass faucets with reliable ceramic cartridges, thicker chrome plating that doesn't dull, tempered glass with anti-limescale treatment, drawers with soft-close guides that remain quiet and stable over the years. It also means clear warranties, available spare parts, and real assistance when needed.
You feel the difference over time: in the drawer that keeps closing softly like the first day, in surfaces that don't stain, in seals that don't give way, in the shower enclosure that stays shiny. On the contrary, saving "that little" today can mean spending much more tomorrow on replacements, installations, and stress.
The bathroom is not just a room: it's your first gesture in the morning and the last at night, the space where you recharge and slow down. That's why it's worth choosing products that last, that maintain their beauty and functionality every day.
Choosing quality means investing a few more euros now to gain years of peace, comfort, and value. For a bathroom that remains beautiful, practical, and reliable over time.
